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Legacy Update Help

Fix “One or more Windows Update services are disabled”

To access Windows Update, the following services must be enabled and running:

  • Automatic Updates: Provides the Windows Update service.

  • Background Intelligent Transfer Service (BITS): Used in the process of downloading updates.

  • Event Log: Keeps a record of updating activities to help with troubleshooting.

To make sure these services are running:

  1. Close Legacy Update and any other programs using Windows Update.

  2. Press Win+R to open the Run dialog.

  3. Type services.msc, and click OK.

    Typing “services.msc” into the Run dialog

  4. If a User Account Control dialog appears, click Continue or Yes.

  5. In the Services window, find Automatic Updates (Windows 2000 and XP) or Windows Update (Windows Vista and later).

  6. Confirm that the startup type is Automatic. If not, select Automatic and click OK.

  7. Repeat steps 3 - 4 for Background Intelligent Transfer Service and Event Log.

If you are running a modified version of Windows, these services may have been removed entirely. Legacy Update is not supported on these versions of Windows.