Windows Update Error Codes

Having issues using Windows Update?  Windows Update is infamous for its cryptic error codes. This list of error codes (also known as HRESULTs) and their associated description message might help you to figure out what’s going on. With the exception of the Legacy Update errors, these are the original error messages written by Microsoft. If you can’t find an error listed here, try looking up the error code at hresult.info.

Trying to get Windows Update working on an old version of Windows? You’ll need Legacy Update.

Legacy Update website errors
Code Description
00000002 Permission to access the Windows Update service was denied. Log in as an administrator, or grant permission in the User Account Control dialog, to use Legacy Update.
00000003 Network policy settings prevent you from using this website to get updates for your computer. If you believe you have received this message in error, please contact your system administrator.
00000004 The ActiveX control is having trouble loading. If you see an Information Bar, select to install the Legacy Update ActiveX control.
00000006 Windows Update requires Windows 2000 Service Pack 3 or later. Update to Service Pack 3 or 4 to use Legacy Update.
00000007 The system must be restarted to complete installation of updates.
00000009 Loading the search results timed out.
00000011 The ActiveX control is having trouble loading. If you see an Information Bar, select to install the Windows Update ActiveX control.
00000013 Your Windows software has been installed with an invalid product key. Product keys are used to identify and support genuine Windows software. To install updates for Windows, including security updates, you must first activate Windows using a valid product key.
00000014 To install updates for Windows, including security updates, you must first activate your copy of Windows.
00000015 To install updates for Windows, including security and other important updates for Windows, you must confirm your Windows software is genuine. You might need to provide a valid product key.
00000016 Windows Genuine Advantage detected an unknown error.
00000017 The Product ID for your copy of Windows is invalid or not available. To install updates for Windows, including security updates, you must obtain a valid product ID.
00000018 The Automatic Updates service is disabled on your computer. Use Start > All Programs > Administrative Tools > Computer Management to fix this.
800A0005 Legacy Update has successfully deregistered your computer from a Windows Server Update Services (WSUS) server. Check for updates again to continue.
Windows Update success states (0x00240000 - 0x0024FFFF)
Code Description
00240001 Windows Update Agent was stopped successfully.
00240002 Windows Update Agent updated itself.
00240003 Operation completed successfully but there were errors applying the updates.
00240004 A callback was marked to be disconnected later because the request to disconnect the operation came while a callback was executing.
00240005 The system must be restarted to complete installation of the update.
00240006 The update to be installed is already installed on the system.
00240007 The update to be removed is not installed on the system.
00240008 The update to be downloaded has already been downloaded.
00240009 The operation completed successfully, but some updates were skipped because the system is running on batteries.
0024000A The update to be reverted is not present on the system.
00240010 The operation is skipped because the update service does not support the requested search criteria.
00242015 The installation operation for the update is still in progress.
00242016 The actual download size has been calculated by the handler.
00245001 No operation was required by the server-initiated healing server response.
00246001 The update to be downloaded is already being downloaded.
00247101 Metadata verification was skipped by enforcement mode.
00247102 A server configuration refresh resulted in metadata signature verification to be ignored.
00248001 Search operation completed successfully but one or more services were shedding load.
00248002 There was no need to retrieve an AAD device ticket.
Internet errors (0x8007200 - 0x80072FFF)
Code Description
80072EE1 No more handles could be generated at this time.
80072EE2 The request has timed out.
80072EE3 An extended error was returned from the server. This is typically a string or buffer containing a verbose error message. Call InternetGetLastResponseInfo to retrieve the error text.
80072EE4 An internal error has occurred.
80072EE5 The URL is invalid.
80072EE6 The URL scheme could not be recognized, or is not supported.
80072EE7 The server name could not be resolved.
80072EE8 The requested protocol could not be located.
80072EE9 A request to InternetQueryOption or InternetSetOption specified an invalid option value.
80072EEA The length of an option supplied to InternetQueryOption or InternetSetOption is incorrect for the type of option specified.
80072EEB The requested option cannot be set, only queried.
80072EEC WinINet support is being shut down or unloaded.
80072EED The request to connect and log on to an FTP server could not be completed because the supplied user name is incorrect.
80072EEE The request to connect and log on to an FTP server could not be completed because the supplied password is incorrect.
80072EEF The request to connect and log on to an FTP server failed.
80072EF0 The requested operation is invalid.
80072EF1 The operation was canceled, usually because the handle on which the request was operating was closed before the operation completed.
80072EF2 The type of handle supplied is incorrect for this operation.
80072EF3 The requested operation cannot be carried out because the handle supplied is not in the correct state.
80072EF4 The request cannot be made via a proxy.
80072EF5 A required registry value could not be located.
80072EF6 A required registry value was located but is an incorrect type or has an invalid value.
80072EF7 Direct network access cannot be made at this time.
80072EF8 An asynchronous request could not be made because a zero context value was supplied.
80072EF9 An asynchronous request could not be made because a callback function has not been set.
80072EFA The required operation could not be completed because one or more requests are pending.
80072EFB The format of the request is invalid.
80072EFC The requested item could not be located.
80072EFD The attempt to connect to the server failed.
80072EFE The connection with the server has been terminated. (Note: This error is common when the Windows Update Agent is out of date. Refer to the Legacy Update homepage for solutions.)
80072EFF The connection with the server has been reset.
80072F00 The function needs to redo the request.
80072F01 The request to the proxy was invalid.
80072F02 A user interface or other blocking operation has been requested.
80072F04 The request failed because the handle already exists.
80072F05 SSL certificate date that was received from the server is bad. The certificate is expired.
80072F06 SSL certificate common name (host name field) is incorrect for example, if you entered www.server.com and the common name on the certificate says www.different.com.
80072F07 The application is moving from a non-SSL to an SSL connection because of a redirect.
80072F08 The application is moving from an SSL to an non-SSL connection because of a redirect.
80072F09 The content is not entirely secure. Some of the content being viewed may have come from unsecured servers.
80072F0A The application is posting and attempting to change multiple lines of text on a server that is not secure.
80072F0B The application is posting data to a server that is not secure.
80072F0C The server is requesting client authentication.
80072F0D The function is unfamiliar with the Certificate Authority that generated the server's certificate.
80072F0E Client authorization is not set up on this computer.
80072F0F The application could not start an asynchronous thread.
80072F10 The function could not handle the redirection, because the scheme changed (for example, HTTP to FTP).
80072F11 Another thread has a password dialog box in progress.
80072F12 The dialog box should be retried.
80072F14 The data being submitted to an SSL connection is being redirected to a non-SSL connection.
80072F15 The request requires a CD-ROM to be inserted in the CD-ROM drive to locate the resource requested.
80072F16 The requested resource requires Fortezza authentication.
80072F17 The SSL certificate contains errors.
80072F18 The SSL certificate was not revoked.
80072F19 Revocation of the SSL certificate failed.
80072F76 The requested header could not be located.
80072F77 The server did not return any headers.
80072F78 The server response could not be parsed.
80072F79 The supplied header is invalid.
80072F7A The request made to HttpQueryInfo is invalid.
80072F7B The header could not be added because it already exists.
80072F7C The redirection failed because either the scheme changed (for example, HTTP to FTP) or all attempts made to redirect failed (default is five attempts).
80072F7D The application experienced an internal error loading the SSL libraries.
80072F7E The function was unable to cache the file.
80072F7F The required protocol stack is not loaded and the application cannot start WinSock.
80072F80 The HTTP request was not redirected.
80072F81 The HTTP cookie requires confirmation.
80072F82 The HTTP cookie was declined by the server.
80072F83 The Internet connection has been lost.
80072F84 The website or server indicated is unreachable.
80072F85 The designated proxy server cannot be reached.
80072F86 There was an error in the automatic proxy configuration script.
80072F87 The automatic proxy configuration script could not be downloaded. The INTERNET_FLAG_MUST_CACHE_REQUEST flag was set.
80072F88 The redirection requires user confirmation.
80072F89 The SSL certificate is invalid.
80072F8A The SSL certificate was revoked.
80072F8B The function failed due to a security check.
80072F8C Initialization of the WinINet API has not occurred. Indicates that a higher-level function, such as InternetOpen, has not been called yet.
80072F8D Not currently implemented.
80072F8E The MS-Logoff digest header has been returned from the website. This header specifically instructs the digest package to purge credentials for the associated realm. This error will only be returned if INTERNET_ERROR_MASK_LOGIN_FAILURE_DISPLAY_ENTITY_BODY option has been set; otherwise, ERROR_INTERNET_LOGIN_FAILURE is returned.
80072F8F WinINet failed to perform content decoding on the response. For more information, see the Content Encoding topic.
Cryptapi errors (0x800B0000 - 0x800BFFFF)
Code Description
80092012 The revocation function was unable to check revocation for the certificate.
80096001 A system-level error occurred while verifying trust.
80096002 The certificate for the signer of the message is not valid or not found.
80096003 One of the counter signatures was not valid.
80096004 The signature of the certificate cannot be verified.
80096005 The time stamp signature or certificate could not be verified or is malformed.
80096010 The digital signature of the object did not verify.
80096019 The basic constraint extension of a certificate has not been observed.
8009601E The certificate does not meet or contain the Authenticode financial extensions.
800B0104 A path length constraint in the certification chain has been violated.
800B0105 A certificate contains an unknown extension that is marked "critical."
800B0107 A parent of a given certificate in fact did not issue that child certificate.
800B0108 A certificate is missing or has an empty value for an important field, such as a subject or issuer name.
800B0111 The certificate was explicitly marked as untrusted by the user.
800B0112 A certification chain processed correctly, but one of the CA certificates is not trusted by the policy provider.
800B0113 The certificate has a policy that is not valid.
800B0114 The certificate has a name that is not valid. The name is either not included in the permitted list or is explicitly excluded.
Background Intelligent Transfer Service errors (0x00200000 - 0x0020FFFF; 0x80190000 - 0x8019FFFF)
Code Description
00200017 A subset of the job's files transferred successfully before the IBackgroundCopyJob::Complete method was called. Those that were not complete were deleted.
0020001A Unable to delete all temporary files associated with the job.
00200055 The configuration preference has been saved successfully, but the preference will not be used because a configured Group Policy setting overrides the preference.
80190190 The server could not process the transfer request because the syntax of the remote file name is invalid.
80190191 The user does not have permission to access the remote file. The requested resource requires user authentication.
80190194 The requested URL does not exist on the server. In IIS 7, this error can indicate that BITS uploads are not enabled on the virtual directory (vdir) on the server, or that the upload size exceeds the maximum upload limit.
80190197 The user does not have permission to access the proxy. The proxy requires user authentication.
8019019E The server cannot process the transfer request. The Uniform Resource Identifier (URI) in the remote file name is longer than the server can interpret.
801901F5 The server does not support the functionality required to fulfill the request. In IIS 6, this error indicates that BITS uploads are not enabled on the virtual directory (vdir) on the server.
801901F7 The service is temporarily overloaded and cannot process the request. Resume the job at a later time.
801901F8 The transfer request timed out while waiting for a gateway. Resume the job at a later time.
801901F9 The server does not support the HTTP protocol version specified in the remote file name.
80200001 The requested job was not found.
80200002 The requested action is not allowed in the current job state.
80200003 The job must contain one or more files before you can resume the job.
80200004 File information is not available because the error is not associated with a local or remote file.
80200005 Protocol information is not available because the error is not associated with the specified transfer protocol.
8020000D The destination file system volume, specified in the local file name, is locked.
8020000E The destination volume, specified in the local file name, has changed. For example, the original floppy disk has been replaced with a different floppy disk.
8020000F Error information is only available when the state of the job is BG_JOB_STATE_ERROR. The error information is not available after BITS begins transferring the job's data or the client exits.
80200010 The network adapter is inactive or disconnected. All jobs are placed in the BG_JOB_STATE_TRANSIENT_ERROR state.
80200011 The server did not return the file size. BITS only transfers static content and requires the HTTP server to return the Content-Length header. The transfer request fails if the URL points to dynamic content.
80200012 The server does not support the HTTP/1.1 protocol.
80200013 The server does not support the Content-Range header. Typically, you receive this error when you try to download dynamic content. You can also receive this error if an intermediate proxy is removing the Content-Range or Content-Length header.
80200014 Remote use of BITS is not supported. For more information, see Users and Network Connections.
80200015 The network drive mapping for the local file is different for the current owner than for the previous owner.
80200016 The new owner has insufficient permissions to the temporary job files.
80200018 The HTTP proxy list is too long. The list must not exceed 32 KB.
80200019 The HTTP proxy bypass list is too long. The list must not exceed 32 KB.
8020001C You cannot add more than one file to an upload job.
8020001D The contents of the local file changed after the transfer process began. The contents of the local file cannot change after the transfer process begins on an upload or upload-reply job.
80200020 The size of the upload file exceeds the maximum allowed upload size specified on the server.
80200021 The specified string is too long.
80200022 The client and server were unable to negotiate a protocol to use for the upload job.
80200023 Scripting or execute permissions are enabled on the IIS virtual directory associated with the job. To upload files to the virtual directory, disable the scripting and execute permissions on the virtual directory.
80200025 The user name cannot exceed 300 characters.
80200026 The password cannot exceed 65535 characters.
80200027 The specified authentication target is not valid.
80200028 The specified authentication scheme is not valid.
8020002B The specified byte range is invalid. The byte range must exist within the specified remote file.
8020002C The list of byte ranges contains overlapping or duplicate ranges, which are not supported.
8020003E Group Policy settings prevent background jobs from running at this time. For details, see the MaxInternetBandwidth policy.
8020003F Run-time error that indicates the proxy list or proxy bypass list that you specified using the IBackgroundCopyJob::SetProxySettings method is invalid.
80200040 The format of the supplied security credentials is not valid.
80200042 The cache record has been deleted. The attempt to update it has been abandoned.
80200045 A Universal Plug and Play (UPnP) error has occurred. Please check your Internet Gateway Device.
80200047 Peer-caching is disabled.
80200048 The cache record is in use and cannot be changed or deleted. Try again after a few seconds.
80200049 The job count for the user has exceeded the per user job limit set by the MaxJobsPerUser Group Policy setting.
80200050 The job count for the computer has exceeded the per computer job limit set by the MaxJobsPerMachine Group Policy setting.
80200051 The file count for the job has exceeded the per job file limit set by the MaxFilesPerJob Group Policy setting.
80200052 The range count for the file has exceeded the per file range limit set by the MaxRangesPerFile Group Policy setting.
80200053 The application requested data from a website, but the response was not valid. For details, use Event Viewer to view the Application Logs\Microsoft\Windows\Bits-client\Operational log.
80200054 BITS timed out downloading the job. The download did not complete within the maximum download time set on the job or the MaxDownloadTime Group Policy setting.
Component-Based Servicing errors (0x800F0800 - 0x800F09FF)
Code Description
800F0800 Reserved error (|); there is no message for this error
800F0801 Session not initialized
800F0802 Session already initialized
800F0803 Invalid method argument
800F0804 The update could not be found or could not be opened
800F0805 The update package was not a valid CSI update
800F0806 The operation could not be complete due to locked resources
800F0807 The component referenced is not separately installable
800F0808 The image location specified could not be accessed
800F0809 Attempt to get non-existent array element
800F080A Session object updated, must recreate session
800F080B Requested property is not supported
800F080C Named update not present in package
800F080D Invalid attribute or element name encountered
800F080E Multiple attributes have the same name
800F080F Multiple elements have the same name
800F0810 Required attributes are missing
800F0811 Required attributes are missing
800F0812 Required attributes are missing
800F0813 Install state value not acceptable
800F0814 Invalid setting configuration value
800F0815 Invalid cardinality
800F0816 Job state for DPX has been saved
800F0817 Package was uninstalled and is no longer accessible
800F0818 Container package points to a package manifest whose identity doesn’t match the identity specified
800F0819 Update name is duplicated in package.
800F081A The driver operations key is corrupt or invalid
800F081B The processor architecture specified is not supported
800F081C Watchlist: not able to reach steady state after too many attempts.
800F081D Watchlist: cycle appears when planning component intended state.
800F081E The package is not applicable
800F081F Source for package or file not found, ResolveSource() unsuccessful
800F0820 User cancel, IDCANCEL returned by ICbsUIHandler method except Error()
800F0821 Client abort, IDABORT returned by ICbsUIHandler method except Error()
800F0822 Component update without specifying <updateComponent> in package manifest.
800F0823 Package needs a newer version of the servicing stack.
800F0824 Package source not in list.
800F0825 Package cannot be uninstalled.
800F0826 Package failed to install because another pended package failed.
800F0827 Servicing stack updated, aborting
800F0900 Unexpected internal XML parser error.
800F0901 In a given package, only one <updateComponent> is allowed for a component family.
Windows Update errors (0x80240000 - 0x80240FFF)
Code Description
80240001 Windows Update Agent was unable to provide the service.
80240002 The maximum capacity of the service was exceeded.
80240003 An ID cannot be found.
80240004 The object could not be initialized.
80240005 The update handler requested a byte range overlapping a previously requested range.
80240006 The requested number of byte ranges exceeds the maximum number (2^31 - 1).
80240007 The index to a collection was invalid.
80240008 The key for the item queried could not be found.
80240009 Another conflicting operation was in progress. Some operations such as installation cannot be performed twice simultaneously.
8024000A Cancellation of the operation was not allowed.
8024000B Operation was cancelled.
8024000C No operation was required.
8024000D Windows Update Agent could not find required information in the update's XML data.
8024000E Windows Update Agent found invalid information in the update's XML data.
8024000F Circular update relationships were detected in the metadata.
80240010 Update relationships too deep to evaluate were evaluated.
80240011 An invalid update relationship was detected.
80240012 An invalid registry value was read.
80240013 Operation tried to add a duplicate item to a list.
80240014 Updates requested for install are not installable by caller.
80240016 Operation tried to install while another installation was in progress or the system was pending a mandatory restart.
80240017 Operation was not performed because there are no applicable updates.
80240018 Operation failed because a required user token is missing.
80240019 An exclusive update cannot be installed with other updates at the same time.
8024001A A policy value was not set.
8024001B The operation could not be performed because the Windows Update Agent is self-updating.
8024001D An update contains invalid metadata.
8024001E Operation did not complete because the service or system was being shut down.
8024001F Operation did not complete because the network connection was unavailable.
80240020 Operation did not complete because there is no logged-on interactive user.
80240021 Operation did not complete because it timed out.
80240022 Operation failed for all the updates.
80240023 The license terms for all updates were declined.
80240024 There are no updates.
80240025 Group Policy settings prevented access to Windows Update.
80240026 The type of update is invalid.
80240027 The URL exceeded the maximum length.
80240028 The update could not be uninstalled because the request did not originate from a WSUS server.
80240029 Search may have missed some updates before there is an unlicensed application on the system.
8024002A A component required to detect applicable updates was missing.
8024002B An operation did not complete because it requires a newer version of server.
8024002C A delta-compressed update could not be installed because it required the source.
8024002D A full-file update could not be installed because it required the source.
8024002E Access to an unmanaged server is not allowed.
8024002F Operation did not complete because the DisableWindowsUpdateAccess policy was set.
80240030 The format of the proxy list was invalid.
80240031 The file is in the wrong format.
80240032 The search criteria string was invalid.
80240033 License terms could not be downloaded.
80240034 Update failed to download.
80240035 The update was not processed.
80240036 The object's current state did not allow the operation.
80240037 The functionality for the operation is not supported.
80240038 The downloaded file has an unexpected content type.
80240039 Agent is asked by server to resync too many times.
80240040 WUA API method does not run on Server Core installation.
80240041 Service is not available while sysprep is running.
80240042 The update service is no longer registered with AU.
80240043 There is no support for WUA UI.
80240044 Only administrators can perform this operation on per-machine updates.
80240045 A search was attempted with a scope that is not currently supported for this type of search.
80240046 The URL does not point to a file.
80240047 The update could not be reverted.
80240048 The featured update notification info returned by the server is invalid.
80240049 The data is out of range.
8024004A Windows Update agent operations are not available while OS setup is running.
8024004B An orphaned downloadjob was found with no active callers.
8024004C An update could not be installed because the system battery power level is too low.
8024004D The downloaded infrastructure file is incorrectly formatted.
8024004E The infrastructure file must be downloaded using strong SSL.
8024004F A discovery call contributed to a non-zero operation count at idle timer shutdown.
80240050 A search call contributed to a non-zero operation count at idle timer shutdown.
80240051 A download call contributed to a non-zero operation count at idle timer shutdown.
80240052 An install call contributed to a non-zero operation count at idle timer shutdown.
80240053 An unspecified call contributed to a non-zero operation count at idle timer shutdown.
80240054 An interactive user cancelled this operation, which was started from the Windows Update Agent UI.
80240055 Automatic Updates cancelled this operation because it applies to an update that is no longer applicable to this computer.
80240056 This version or edition of the operating system doesn't support the needed functionality.
80240057 The requested update download or install handler, or update applicability expression evaluator, is not provided by this Agent plugin.
80240058 The requested serialization version is not supported.
80240059 The current network cost does not meet the conditions set by the network cost policy.
8024005A The call is cancelled because it applies to an update that is hidden (no longer applicable to this computer).
8024005B The call is cancelled because it applies to an update that is invalid (no longer applicable to this computer).
8024005C The specified volume id is invalid.
8024005D The specified volume id is unrecognized by the system.
8024005E The installation extended error code is not specified.
8024005F The installation extended error code is set to general fail.
80240060 A service registration call contributed to a non-zero operation count at idle timer shutdown.
80240061 Signature validation of the file fails to find valid SHA2+ signature on MS signed payload.
80240062 The update is not in the servicing approval list.
80240063 The search call was cancelled by another interactive search against the same service.
80240064 Resume of install job not allowed due to another installation in progress.
80240065 Resume of install job not allowed because job is not suspended.
80240066 User context passed to installation from caller with insufficient privileges.
80240067 Operation is not allowed because the device is in DC (Direct Current) and DS (Disconnected Standby).
80240068 The property could not be evaluated.
80240FFF An operation failed due to reasons not covered by another error code.
Windows Installer minor errors (0x80241000 - 0x80241FFF)
Code Description
80241001 Search may have missed some updates because the Windows Installer is less than version 3.1.
80241002 Search may have missed some updates because the Windows Installer is not configured.
80241003 Search may have missed some updates because policy has disabled Windows Installer patching.
80241004 An update could not be applied because the application is installed per-user.
80241005 Search may have missed some updates because the Windows Installer is less than version 3.1.
80241FFF Search may have missed some updates because there was a failure of the Windows Installer.
Update Handler errors (0x80242000 - 0x80242FFF)
Code Description
80242000 A request for a remote update handler could not be completed because no remote process is available.
80242001 A request for a remote update handler could not be completed because the handler is local only.
80242002 A request for an update handler could not be completed because the handler could not be recognized.
80242003 A remote update handler could not be created because one already exists.
80242004 A request for the handler to install (uninstall) an update could not be completed because the update does not support install (uninstall).
80242005 An operation did not complete because the wrong handler was specified.
80242006 A handler operation could not be completed because the update contains invalid metadata.
80242007 An operation could not be completed because the installer exceeded the time limit.
80242008 An operation being done by the update handler was cancelled.
80242009 An operation could not be completed because the handler-specific metadata is invalid.
8024200A A request to the handler to install an update could not be completed because the update requires user input.
8024200B The installer failed to install (uninstall) one or more updates.
8024200C The update handler should download self-contained content rather than delta-compressed content for the update.
8024200D The update handler did not install the update because it needs to be downloaded again.
8024200E The update handler failed to send notification of the status of the install (uninstall) operation.
8024200F The file names contained in the update metadata and in the update package are inconsistent.
80242010 The update handler failed to fall back to the self-contained content.
80242011 The update handler has exceeded the maximum number of download requests.
80242012 The update handler has received an unexpected response from CBS.
80242013 The update metadata contains an invalid CBS package identifier.
80242014 The post-reboot operation for the update is still in progress.
80242015 The result of the post-reboot operation for the update could not be determined.
80242016 The state of the update after its post-reboot operation has completed is unexpected.
80242017 The OS servicing stack must be updated before this update is downloaded or installed.
80242018 A callback installer called back with an error.
80242019 The custom installer signature did not match the signature required by the update.
8024201A The installer does not support the installation configuration.
8024201B The targeted session for install is invalid.
8024201C The handler failed to decrypt the update files.
8024201D The update handler is disabled until the system reboots.
8024201E The AppX infrastructure is not present on the system.
8024201F The update cannot be committed because it has not been previously installed or staged.
80242020 The specified volume is not a valid AppX package volume.
80242021 The configured default storage volume is unavailable.
80242022 The volume on which the application is installed is unavailable.
80242023 The specified package family is not present on the system.
80242024 Unable to find a package volume marked as system.
80242025 UA does not support the version of OptionalSessionInfo.
80242026 This operation cannot be completed. You must install the baseline update(s) before you can install this update.
80242FFF An update handler error not covered by another WU_E_UH_* code.
Windows Update UI errors (0x80243000 - 0x80243FFF)
Code Description
80243001 The results of download and installation could not be read from the registry due to an unrecognized data format version.
80243002 The results of download and installation could not be read from the registry due to an invalid data format.
80243003 The results of download and installation are not available; the operation may have failed to start.
80243004 A failure occurred when trying to create an icon in the taskbar notification area.
80243FFD Unable to show UI when in non-UI mode; WU client UI modules may not be installed.
80243FFE Unsupported version of WU client UI exported functions.
80243FFF There was a user interface error not covered by another WU_E_AUCLIENT_* error code.
Protocol Talker errors (0x80244000 - 0x80244FFF)
Code Description
80240436 The server does not support category-specific search; Full catalog search has to be issued instead.
80240437 There was a problem authorizing with the service.
80240438 There is no route or network connectivity to the endpoint.
80240439 The data received does not meet the data contract expectations.
8024043A The url is invalid.
8024043B Unable to load NWS runtime.
8024043C The proxy auth scheme is not supported.
8024043D The requested service property is not available.
8024043E The endpoint provider plugin requires online refresh.
8024043F A URL for the requested service endpoint is not available.
80240440 The connection to the service endpoint died.
80240441 The operation is invalid because protocol talker is in an inappropriate state.
80240442 The object is in a faulted state due to a previous error.
80240443 The operation would lead to numeric overflow.
80240444 The operation was aborted.
80240445 The operation was abandoned.
80240446 A quota was exceeded.
80240447 The information was not available in the specified language.
80240448 The address is already being used.
80240449 The address is not valid for this context.
8024044A Unrecognized error occurred in the Windows Web Services framework.
8024044B A security operation failed in the Windows Web Services framework.
80244000 WU_E_PT_SOAPCLIENT_* error codes map to the SOAPCLIENT_ERROR enum of the ATL Server Library.
80244001 SOAPCLIENT_INITIALIZE_ERROR - initialization of the SOAP client failed, possibly because of an MSXML installation failure.
80244002 SOAPCLIENT_OUTOFMEMORY - SOAP client failed because it ran out of memory.
80244003 SOAPCLIENT_GENERATE_ERROR - SOAP client failed to generate the request.
80244004 SOAPCLIENT_CONNECT_ERROR - SOAP client failed to connect to the server.
80244005 SOAPCLIENT_SEND_ERROR - SOAP client failed to send a message for reasons of WU_E_WINHTTP_* error codes.
80244006 SOAPCLIENT_SERVER_ERROR - SOAP client failed because there was a server error.
80244007 SOAPCLIENT_SOAPFAULT - SOAP client failed because there was a SOAP fault for reasons of WU_E_PT_SOAP_* error codes.
80244008 SOAPCLIENT_PARSEFAULT_ERROR - SOAP client failed to parse a SOAP fault.
80244009 SOAPCLIENT_READ_ERROR - SOAP client failed while reading the response from the server.
8024400A SOAPCLIENT_PARSE_ERROR - SOAP client failed to parse the response from the server.
8024400B SOAP_E_VERSION_MISMATCH - SOAP client found an unrecognizable namespace for the SOAP envelope.
8024400C SOAP_E_MUST_UNDERSTAND - SOAP client was unable to understand a header.
8024400D SOAP_E_CLIENT - SOAP client found the message was malformed; fix before resending.
8024400E SOAP_E_SERVER - The SOAP message could not be processed due to a server error; resend later.
8024400F There was an unspecified Windows Management Instrumentation (WMI) error.
80244010 The number of round trips to the server exceeded the maximum limit.
80244011 WUServer policy value is missing in the registry.
80244012 Initialization failed because the object was already initialized.
80244013 The computer name could not be determined.
80244015 The reply from the server indicates that the server was changed or the cookie was invalid; refresh the state of the internal cache and retry.
80244016 HTTP status 400 - the server could not process the request due to invalid syntax.
80244017 HTTP status 401 - the requested resource requires user authentication.
80244018 HTTP status 403 - server understood the request, but declined to fulfill it.
80244019 HTTP status 404 - the server cannot find the requested URI (Uniform Resource Identifier).
8024401A HTTP status 405 - the HTTP method is not allowed.
8024401B HTTP status 407 - proxy authentication is required.
8024401C HTTP status 408 - the server timed out waiting for the request.
8024401D HTTP status 409 - the request was not completed due to a conflict with the current state of the resource.
8024401E HTTP status 410 - requested resource is no longer available at the server.
8024401F HTTP status 500 - an error internal to the server prevented fulfilling the request.
80244020 HTTP status 501 - server does not support the functionality required to fulfill the request.
80244021 HTTP status 502 - the server, while acting as a gateway or proxy, received an invalid response from the upstream server it accessed in attempting to fulfill the request.
80244022 HTTP status 503 - the service is temporarily overloaded.
80244023 HTTP status 504 - the request was timed out waiting for a gateway.
80244024 HTTP status 505 - the server does not support the HTTP protocol version used for the request.
80244025 Operation failed due to a changed file location; refresh internal state and resend.
80244026 Operation failed because Windows Update Agent does not support registration with a non-WSUS server.
80244027 The server returned an empty authentication information list.
80244028 Windows Update Agent was unable to create any valid authentication cookies.
80244029 A configuration property value was wrong.
8024402A A configuration property value was missing.
8024402B The HTTP request could not be completed and the reason did not correspond to any of the WU_E_PT_HTTP_* error codes.
8024402C ERROR_WINHTTP_NAME_NOT_RESOLVED - the proxy server or target server name cannot be resolved.
8024402D The server is shedding load.
8024402E Windows Update Agent is enforcing honoring the service load shedding interval.
8024402F External cab file processing completed with some errors. (Confirm that download.windowsupdate.com and www.download.windowsupdate.com aren't being blocked by a firewall.)
80244030 The external cab processor initialization did not complete.
80244031 The format of a metadata file was invalid.
80244032 External cab processor found invalid metadata.
80244033 The file digest could not be extracted from an external cab file.
80244034 An external cab file could not be decompressed.
80244035 External cab processor was unable to get file locations.
80244100 The client is data boundary restricted and needs to talk to a restricted endpoint.
80244101 The client hit an error in retrieving AAD device ticket.
80244FFF A communication error not covered by another WU_E_PT_* error code.
8024502D Windows Update Agent failed to download a redirector cabinet file with a new redirectorId value from the server during the recovery.
8024502E A redirector recovery action did not complete because the server is managed.
Redirector errors (0x80245000 - 0x80245FFF)
Code Description
80245001 The redirector XML document could not be loaded into the DOM class.
80245002 The redirector XML document is missing some required information.
80245003 The redirectorId in the downloaded redirector cab is less than in the cached cab.
80245004 The service ID is not supported in the service environment.
80245005 The response from the redirector server had an unsupported content type.
80245006 The response from the redirector server had an error status or was invalid.
80245008 The maximum number of name value pairs was exceeded by the attribute provider.
80245009 The name received from the attribute provider was invalid.
8024500A The value received from the attribute provider was invalid.
8024500B There was an error in connecting to or parsing the response from the Service Locator Service redirector server.
8024500C Connections to the redirector server are disallowed by managed policy.
8024500D The redirector would go online but is disallowed by caller configuration.
802450FF The redirector failed for reasons not covered by another WU_E_REDIRECTOR_* error code.
Service-initiated healing errors (0x80245100 - 0x802451FF)
Code Description
80245101 Verification of the servicing engine package failed.
80245102 Verification of a servicing package failed.
80245103 Verification of the staged engine failed.
80245104 Verification of a staged payload failed.
80245105 An internal error occurred where the servicing action was not found.
80245106 There was a parse error in the service environment response.
80245107 A downloaded file failed an integrity check.
80245108 No engine was provided by the server-initiated healing server response.
80245109 Post-reboot install failed.
8024510A There were pending reboot actions, but cached SLS response was not found post-reboot.
8024510B Parsing command line arguments failed.
8024510C Security check failed.
8024510D PPL check failed.
8024510E Execution was disabled by policy.
8024510F A standard exception was caught.
80245110 A non-standard exception was caught.
80245111 The server-initiated healing engine encountered an exception not covered by another WU_E_SIH_* error code.
80245112 You are running SIH Client with cmd not supported on your platform.
80245113 Another SIH Client is already running.
80245114 Disable DNS resiliency feature per service configuration.
802451FF There was a failure for reasons not covered by another WU_E_SIH_* error code.
Download manager errors (0x80246000 - 0x80246FFF)
Code Description
80246001 A download manager operation could not be completed because the requested file does not have a URL.
80246002 A download manager operation could not be completed because the file digest was not recognized.
80246003 A download manager operation could not be completed because the file metadata requested an unrecognized hash algorithm.
80246004 An operation could not be completed because a download request is required from the download handler.
80246005 A download manager operation could not be completed because the network connection was unavailable.
80246006 A download manager operation could not be completed because the version of Background Intelligent Transfer Service (BITS) is incompatible.
80246007 The update has not been downloaded.
80246008 A download manager operation failed because the download manager was unable to connect the Background Intelligent Transfer Service (BITS).
80246009 A download manager operation failed because there was an unspecified Background Intelligent Transfer Service (BITS) transfer error.
8024600A A download must be restarted because the location of the source of the download has changed.
8024600B A download must be restarted because the update content changed in a new revision.
8024600C A download failed because the current network limits downloads by update size for the update service.
8024600E The download failed because the client was denied authorization to download the content.
8024600F The download failed because the user token associated with the BITS job no longer exists.
80246010 The sandbox directory for the downloaded update was not found.
80246011 The downloaded update has an unknown file path.
80246012 One or more of the files for the downloaded update is missing.
80246013 An attempt was made to access a downloaded update that has already been removed.
80246014 Windows Update couldn't find a needed portion of a downloaded update's file.
80246016 The download failed because the client was denied authorization to download the content due to no user logged on.
80246017 The download failed because the local user was denied authorization to download the content.
80246018 The download failed because the domain user was denied authorization to download the content.
80246019 The download failed because the MSA account associated with the user was denied authorization to download the content.
8024601A The download will be continued by falling back to BITS to download the content.
8024601B Another caller has requested download to a different volume.
8024601C The hash of the update's sandbox does not match the expected value.
8024601D The hard reserve id specified conflicts with an id from another caller.
8024601E The update has to be downloaded via DO.
8024601F Windows Update only supports one download type per update at one time. The download failure is by design here since the same update with different download type is operating. Please try again later.
80246FFF There was a download manager error not covered by another WU_E_DM_* error code.
Reporter errors (0x80247000 - 0x80247FFF; 0x8024F000 - 0x8024FFFF)
Code Description
80247001 An operation could not be completed because the scan package was invalid.
80247002 An operation could not be completed because the scan package requires a greater version of the Windows Update Agent.
80247003 An invalid event payload was specified.
80247004 The size of the event payload submitted is invalid.
80247005 The service is not registered.
80247FFF Search using the scan package failed.
8024F001 The event cache file was defective.
8024F002 The XML in the event namespace descriptor could not be parsed.
8024F003 The XML in the event namespace descriptor could not be parsed.
8024F004 The server rejected an event because the server was too busy.
8024F005 The specified callback cookie is not found.
8024FFFF There was a reporter error not covered by another error code.
Metadata integrity errors (0x80247100 - 0x802471FF)
Code Description
80247100 No operation was required by update metadata verification.
80247101 The binary encoding of metadata config data was invalid.
80247102 Unable to fetch required configuration for metadata signature verification.
80247104 A metadata verification operation failed due to an invalid parameter.
80247105 A metadata verification operation failed due to reasons not covered by another error code.
80247106 None of the update metadata had verification data, which may be disabled on the update server.
80247107 The fragment signing configuration used for verifying update metadata signatures was bad.
80247108 There was an unexpected operational failure while parsing fragment signing configuration.
80247120 Required xml data was missing from configuration.
80247121 Required fragmentsigning data was missing from xml configuration.
80247122 Required mode data was missing from xml configuration.
80247123 An invalid metadata enforcement mode was detected.
80247124 An invalid timestamp validity window configuration was detected.
80247125 Required leaf certificate data was missing from xml configuration.
80247126 Required intermediate certificate data was missing from xml configuration.
80247127 Required leaf certificate id attribute was missing from xml configuration.
80247128 Required certificate base64CerData attribute was missing from xml configuration.
80247140 The metadata for an update was found to have a bad or invalid digital signature.
80247141 An unsupported hash algorithm for metadata verification was specified.
80247142 An error occurred during an update's metadata signature verification.
80247150 An failure occurred while verifying trust for metadata signing certificate chains.
80247151 A metadata signing certificate had an untrusted certificate chain.
80247160 An expected metadata timestamp token was missing.
80247161 A metadata Timestamp token failed verification.
80247162 A metadata timestamp token signer certificate chain was untrusted.
80247163 A metadata signature timestamp token was no longer within the validity window.
80247164 A metadata timestamp token failed signature validation
80247165 A metadata timestamp token certificate failed certificate chain verification.
80247166 A failure occurred when refreshing a missing timestamp token from the network.
80247167 All update metadata verification timestamp tokens from the timestamp token cache are invalid.
80247168 No update metadata verification timestamp tokens exist in the timestamp token cache.
80247169 An error occurred during cache lookup of update metadata verification timestamp token.
8024717E An metadata timestamp token validity window failed unexpectedly due to reasons not covered by another error code.
8024717F An metadata timestamp token verification operation failed due to reasons not covered by another error code.
80247180 An expected metadata signing certificate was missing.
80247181 The transport encoding of a metadata signing leaf certificate was malformed.
80247182 The transport encoding of a metadata signing intermediate certificate was malformed.
80247183 A metadata certificate chain was untrusted.
Data Store errors (0x80248000 - 0x80248FFF)
Code Description
80248000 An operation failed because Windows Update Agent is shutting down.
80248001 An operation failed because the data store was in use.
80248002 The current and expected states of the data store do not match.
80248003 The data store is missing a table.
80248004 The data store contains a table with unexpected columns.
80248005 A table could not be opened because the table is not in the data store.
80248006 The current and expected versions of the data store do not match.
80248007 The information requested is not in the data store.
80248008 The data store is missing required information or has a NULL in a table column that requires a non-null value.
80248009 The data store is missing required information or has a reference to missing license terms, file, localized property or linked row.
8024800A The update was not processed because its update handler could not be recognized.
8024800B The update was not deleted because it is still referenced by one or more services.
8024800C The data store section could not be locked within the allotted time.
8024800D The category was not added because it contains no parent categories and is not a top-level category itself.
8024800E The row was not added because an existing row has the same primary key.
8024800F The data store could not be initialized because it was locked by another process.
80248010 The data store is not allowed to be registered with COM in the current process.
80248011 Could not create a data store object in another process.
80248013 The server sent the same update to the client with two different revision IDs.
80248014 An operation did not complete because the service is not in the data store.
80248015 An operation did not complete because the registration of the service has expired.
80248016 A request to hide an update was declined because it is a mandatory update or because it was deployed with a deadline.
80248017 A table was not closed because it is not associated with the session.
80248018 A table was not closed because it is not associated with the session.
80248019 A request to remove the Windows Update service or to unregister it with Automatic Updates was declined because it is a built-in service and/or Automatic Updates cannot fall back to another service.
8024801A A request was declined because the operation is not allowed.
8024801B The schema of the current data store and the schema of a table in a backup XML document do not match.
8024801C The data store requires a session reset; release the session and retry with a new session.
8024801D A data store operation did not complete because it was requested with an impersonated identity.
8024801E An operation against update metadata did not complete because the data was never received from server.
8024801F An operation against update metadata did not complete because the data was available but not loaded from datastore.
80248020 A data store operation did not complete because no such update revision is known.
80248021 A data store operation did not complete because no such update is known.
80248022 A data store operation did not complete because an update's EULA information is missing.
80248023 A data store operation did not complete because a service's information is missing.
80248024 A data store operation did not complete because a service's synchronization information is missing.
80248025 A data store operation did not complete because a timer's information is missing.
80248026 A data store operation did not complete because a download's information is missing.
80248027 A data store operation did not complete because a file's information is missing.
80248028 A data store operation did not complete because a download job's information is missing.
80248029 A data store operation did not complete because a service's timestamp information is missing.
80248FFF A data store error not covered by another WU_E_DS_* code.
Inventory errors (0x80249000 - 0x80249FFF)
Code Description
80249001 Parsing of the rule file failed.
80249002 Failed to get the requested inventory type from the server.
80249003 Failed to upload inventory result to the server.
80249004 There was an inventory error not covered by another error code.
80249005 A WMI error occurred when enumerating the instances for a particular class.
Automatic Updates errors (0x8024A000 - 0x8024AFFF)
Code Description
8024A000 Automatic Updates was unable to service incoming requests.
8024A002 The old version of the Automatic Updates client has stopped because the WSUS server has been upgraded.
8024A003 The old version of the Automatic Updates client was disabled.
8024A004 Automatic Updates was unable to process incoming requests because it was paused.
8024A005 No unmanaged service is registered with AU.
8024A006 The default service registered with AU changed during the search.
8024A007 A reboot is in progress.
8024A008 Automatic Updates can't process incoming requests while Windows Welcome is running.
8024AFFF An Automatic Updates error not covered by another WU_E_AU * code.
Task errors (0x8024B000 - 0x8024B0FF)
Code Description
8024B001 The task is currently in progress.
8024B002 The operation cannot be completed since the task status is currently disabled.
8024B003 The operation cannot be completed since the task is not yet started.
8024B004 The task was stopped and needs to be run again to complete.
8024B005 Cannot cancel a non-scheduled install.
Hardware Capability errors (0x8024B100 - 0x8024B1FF)
Code Description
8024B101 Hardware capability meta data was not found after a sync with the service.
8024B102 Hardware capability meta data was malformed and/or failed to parse.
8024B103 Unable to complete action due to WMI dependency, which isn't supported on this platform.
8024B104 Merging of the update is not allowed
8024B105 Installing merged updates only. So skipping non mergeable updates.
Service Locator Service errors (0x8024B200 - 0x8024B2FF)
Code Description
8024B201 SLS response returned invalid revision number.
Trust errors (0x8024B300 - 0x8024B3FF)
Code Description
8024B301 File signature validation fails to find valid RSA signature on infrastructure payload.
8024B302 File signature validation fails to find valid ECC signature on infrastructure payload.
8024B303 The subject is not trusted by WU for the specified action.
8024B304 Unknown trust provider for WU.
Driver Util errors (0x8024C000 - 0x8024CFFF)
Code Description
8024C001 A driver was skipped.
8024C002 A property for the driver could not be found. It may not conform with required specifications.
8024C003 The registry type read for the driver does not match the expected type.
8024C004 The driver update is missing metadata.
8024C005 The driver update is missing a required attribute.
8024C006 Driver synchronization failed.
8024C007 Information required for the synchronization of applicable printers is missing.
8024C008 After installing a driver update, the updated device has reported a problem.
8024CFFF A driver error not covered by another WU_E_DRV_* code.
Agent updater errors (0x8024D000 - 0x8024DFFF)
Code Description
8024D001 Windows Update Agent could not be updated because an INF file contains invalid information.
8024D002 Windows Update Agent could not be updated because the wuident.cab file contains invalid information.
8024D003 Windows Update Agent could not be updated because of an internal error that caused setup initialization to be performed twice.
8024D004 Windows Update Agent could not be updated because setup initialization never completed successfully.
8024D005 Windows Update Agent could not be updated because the versions specified in the INF do not match the actual source file versions.
8024D006 Windows Update Agent could not be updated because a WUA file on the target system is newer than the corresponding source file.
8024D007 Windows Update Agent could not be updated because regsvr32.exe returned an error.
8024D008 An update to the Windows Update Agent was skipped because previous attempts to update have failed.
8024D009 An update to the Windows Update Agent was skipped due to a directive in the wuident.cab file.
8024D00A Windows Update Agent could not be updated because the current system configuration is not supported.
8024D00B Windows Update Agent could not be updated because the system is configured to block the update.
8024D00C Windows Update Agent could not be updated because a restart of the system is required.
8024D00D Windows Update Agent setup is already running.
8024D00E Windows Update Agent setup package requires a reboot to complete installation.
8024D00F Windows Update Agent could not be updated because the setup handler failed during execution.
8024D010 Windows Update Agent could not be updated because the registry contains invalid information.
8024D011 Windows Update Agent must be updated before search can continue.
8024D012 Windows Update Agent must be updated before search can continue. An administrator is required to perform the operation.
8024D013 Windows Update Agent could not be updated because the server does not contain update information for this version.
8024D014 Windows Update Agent is successfully updated, but a reboot is required to complete the setup.
8024D015 Windows Update Agent is successfully updated, but a reboot is required to complete the setup.
8024D016 Windows Update Agent could not be updated because of an unknown error.
8024DFFF Windows Update Agent could not be updated because of an error not covered by another WU_E_SETUP_* error code.
Expression evaluator errors (0x8024E000 - 0x8024EFFF)
Code Description
8024E001 An expression evaluator operation could not be completed because an expression was unrecognized.
8024E002 An expression evaluator operation could not be completed because an expression was invalid.
8024E003 An expression evaluator operation could not be completed because an expression contains an incorrect number of metadata nodes.
8024E004 An expression evaluator operation could not be completed because the version of the serialized expression data is invalid.
8024E005 The expression evaluator could not be initialized.
8024E006 An expression evaluator operation could not be completed because there was an invalid attribute.
8024E007 An expression evaluator operation could not be completed because the cluster state of the computer could not be determined.
8024EFFF There was an expression evaluator error not covered by another WU_E_EE_* error code.