Microsoft Download Center Archive
 | IT Services Company Shines Light on Its Network with Remote Access to LOB Software |
Beacon Technologies, a Microsoft Gold Certified Partner, had its own network issue to address: The company’s technicians would be at customer sites with only limited access to customer history records. Beacon resolved this by deploying the Windows Server® 2008 Terminal Services features, which provided its technicians with real-time access to existing line-of-business (LOB) software.
Before making its final decision, Beacon weighed factors such as cost of software and hardware, third-party skills, interoperability capability, and performance. It also considered a Citrix solution, but found that Windows Server 2008 offered all the features that it needed most at a lower cost.
Beacon’s own IT staff designed and implemented the server installation project, and it provided preventative maintenance services to maximize network availability and productivity. The company’s highly skilled staff smoothly completed the project from planning through post-installation maintenance and support.
The IT technicians deployed one manually built Intel-based, multi-core processing server running Windows Server 2008, and the entire deployment process lasted only a few days. Multi-core processing enables more concurrent Terminal Services sessions per server, while providing fast response times for each user. To resolve some migration issues, the IT staff customized some security settings to attain full functionality of its LOB application.
The new Terminal Services features were the driving factor for this solution, in addition to integration with Beacon’s existing applications. For example, the company’s LOB software for tracking service history had a Web interface that was inadequate. Terminal Services enabled Beacon to make the all of the features of the application more securely available everywhere through an Internet connection. This method proved to be a more logical solution than the previous pared-down, feature-limited Web edition. The company was also able to provide full access to its LOB application through smartphones running the Terminal Services client on Windows Mobile® 6 software, empowering its technicians to be truly mobile. Beacon found that overall, the Terminal Services features worked well without customization and did not require any third-party licenses, such as Citrix.
Files
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System Requirements
Operating Systems: Windows XP
Windows XP
Installation Instructions
No Specific Instructions
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