Microsoft Download Center Archive

Agent Communications Panel for Microsoft Dynamics CRM 4.0

  • Published:
  • Version: 6907.3
  • Category: Application
  • Language: English

Agent Communications Panel enables agents to manage their communications (make calls, receive calls, conference, and chat) from their Microsoft Dynamics CRM system.

The Agent Communications Panel for Microsoft Dynamics CRM 4.0 is an application add-in to Microsoft Dynamics CRM 4.0. It works with Microsoft Dynamics CRM and Microsoft Office Communications Server 2007 R2, and enables agents to manage their communications (make calls, receive calls, conference, and chat) from their Microsoft Dynamics CRM system.

The Agent Communications Panel is an XAML browser application (XBAP). It is published to a Web server and opened from a Web browser.

Files

Status: Deleted

This download is no longer available on microsoft.com. The downloads below are archives provided by the Internet Archive Wayback Machine from the Microsoft Download Center prior to January 2016.

No files found

File sizes and hashes are retrieved from the Wayback Machine’s indexes. They may not match the latest versions of files hosted on Microsoft servers.

System Requirements

Operating Systems: Windows Server 2003 Service Pack 2, Windows Server 2008, Windows Server 2003 R2 (32-Bit x86), Windows Server 2003 R2 x64 editions, Windows Server 2003 Service Pack 2 x64 Edition



Server Requirements

    Software Requirements

    The following prerequisites are required for server installation:
    • Microsoft .NET Framework 3.5 SP1
    • Microsoft Dynamics CRM 4.0
    • Internet Information Services

    Supported Operating Systems

    One of the following 32-bit or 64-bit operating systems is required:
    • Windows Server 2003 R2/SP2 Standard Edition
    • Windows Server 2003 R2/SP2 Enterprise Edition
    • Windows Small Business Server 2003 SP2
    • Windows Server 2008 Standard Edition
    • Windows Server 2008 Enterprise Edition
    • Windows Server 2008 Datacenter Edition
    • Windows Web Server 2008

    Agent Communications Panel supports Hyper-V and Microsoft Virtual Server 2005 R2. It does not support Intel Itanium-based systems.

    Permissions

    You must have permissions to access the Microsoft Dynamics CRM Web services.


Client Requirements

    The following prerequisites are required for users to connect to the Agent Communications Panel Web page:
    • Internet Explorer 7
    • Microsoft .NET Framework 3.5 SP1

    Supported Operating Systems

    One of the following 32-bit or 64-bit operating systems is required:
    • Windows Vista Home Basic SP1
    • Windows Vista Home Premium SP1
    • Windows Vista Business SP1
    • Windows Vista Enterprise SP1
    • Windows Vista Ultimate SP1
    • Windows XP Professional SP3
    • Windows XP Tablet PC Edition SP2
    • Windows Server 2003 R2/SP2 Standard Edition
    • Windows Server 2003 R2/SP2 Enterprise Edition
    • Windows Small Business Server 2003 SP2
    • Windows Server 2008 Standard Edition
    • Windows Server 2008 Enterprise Edition
    • Windows Server 2008 Datacenter Edition
    • Windows Web Server 2008

Installation Instructions

Please download and read the ACP_Deployment_Guide before installation or deployment.

What is this?

Microsoft regularly deletes downloads for prior versions of Windows, Office, Visual Studio, SQL Server, and countless other products from their Download Center website. Legacy Update catalogues downloads that have been deleted from Microsoft Download Center since 2012.

Check our Microsoft Download Center Archive homepage or click Random to discover more downloads.

Deleted downloads are no longer supported by Microsoft, and may have known security vulnerabilities. After installing, check for updates using Legacy Update.

This page was generated from a snapshot of the Microsoft Download Center made on .
FamilyId: 0d689f13-4953-40ea-995e-49469dae559e