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Response Point White Paper: Troubleshooting Guide |
Answers to the most common problems you may encounter.
The Microsoft® Response PointTM phone system is a software-based voice communication solution designed specifically for small businesses with one to 50 employees. Completely packaged with all of the required hardware and software, Response Point is easy to install, configure, and manage; however, it is possible you may experience some technical issues.
This guide offers troubleshooting advice for the ten most common problems that might develop during the setup and maintenance of your Response Point system. Before unnecessarily disabling the entire system or contacting a support service, first use the simple steps outlined in this guide to try to diagnose a problem. Sometimes, the issue can be as simple as an improperly connected cable.
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System Requirements
Operating Systems: Windows Server 2003, Windows Vista, Windows Server 2008, Windows XP
Adobe Acrobat Reader version 8 or above
Installation Instructions
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