Microsoft Download Center Archive

Updating Windows Live Onecare Application or Virus and Spyware Protection Fails

  • Published:
  • Version: 1.0
  • Category: Tool
  • Language: English

Updating Windows Live Onecare Application or Virus and Spyware Protection Fails

This tool will fix the issue for some customers who have red action items in their OneCare application: either "Update your virus and spyware protection" or "Update Windows Live OneCare".
if "Check for updates" fails, even though the computer has a working internet connection, this tool will attempt to reset OneCare settings and reattempt the download and install for the pending updates.

Files

Status: Deleted

This download is no longer available on microsoft.com. The downloads below are archives provided by the Internet Archive Wayback Machine from the Microsoft Download Center prior to April 2019.

No files found

File sizes and hashes are retrieved from the Wayback Machine’s indexes. They may not match the latest versions of files hosted on Microsoft servers.

System Requirements

Operating Systems: Windows XP Service Pack 2, Windows Vista, Windows XP Home Edition, Windows XP Media Center Edition, Windows XP Professional Edition, Windows XP Tablet PC Edition, Windows Vista Enterprise, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Ultimate

Microsoft Windows XP Service Pack 2 with Internet Explorer version 6 or 7, or Windows Vista.
only 32-bit operating systems are supported at this time.
PC with 300MHZ or faster CPU speed

Installation Instructions

1) Click on the link to start the repair tool. you must be logged in as an administrator
2) Click continue to begin the process
3) Accept the terms of use, and click continue
4) Click Start to run the tool.
5) The tool will attempt to reset OneCare settings to reattempt to download and install the updates. if it succeeds, click the close button, and OneCare will automatically be retying the update. If it fails, click "open logfiles" to see details of the errors. Contact support (http://onecare.live.com/support) to get more help.

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