Microsoft Download Center Archive

System Center Operations Manager 2007 R2 Cross Platform Cumulative Update 2 (KB979490)

  • Published:
  • Version: 1.0
  • Product: Servers
  • Category: Update
  • Language: English

The System Center Operations Manager 2007 R2 Cross Platform Cumulative Update 2 includes System Center Operations Manager 2007 R2 Cross Platform Agent Update (KB973583) and additional bug fixes.

The System Center Operations Manager 2007 R2 Cross Platform Cumulative Update 2 includes System Center Operations Manager 2007 R2 Cross Platform Agent Update (KB973583) and additional bug fixes.

Feature Summary:
This updated release includes all features that were in the previous update release (KB973583) and additional fixes in this release:

  • Adds support for (in previous release - KB973583):
    • SUSE Linux Enterprise Server 11 (both 32-bit and 64-bit)
    • Zones (Whole and Sparse Zones) for all supported version of Solaris
  • Fixes for the following issues (in previous release - KB973583):
    • The Operations Manager 2007 R2 Cross Platform agent intermittently creates defunct processes on the UNIX system or on the Linux system. This behavior occurs in the following scenario:
    • The password for the account that connects to the server is changed on the UNIX system or on the Linux system. For example, the password for the UNIX Action account or the UNIX Privileged RunAs account is changed.
    • The password is not updated on the Operations Manager Management server.
    • When this problem occurs, the defunct processes (scxcimservera) continue to exist until the Cross Platform agent restarts. These defunct processes consume system resources.
    • The Cross Platform agent may not discover soft partitions on supported Solaris systems. Therefore, the disk provider may be unloaded, and then the Cross Platform agent may stop collecting information from the system disks.
    • The Cross Platform agent may not restart after the supported AIX server reboots.
  • Additional issues fixed in this release:
    • The Log File provider rescans a file repeatedly if the size of the file has become smaller than last scan, generating old records and potentially causing performance issues on AIX computers and the Operations Manager Management server.
    • When the Operations Manager Management server fails over to another Management server, alerts in the failed server’s log files may be re-generated and CPU load may increase significantly.
    • The Cross Platform agent installed on a Solaris computer could stop working when the system configuration is changed. For example, when disks are added or removed on the Solaris computer.
    • The Operations Manager agent stops working on computers running supported version of Solaris where Hot Spare Pool is declared by name and there is no disk association.
    • The Operations Manager Management server fails to replace display string parameter while creating the alert for monitor state change.
    • Operations Manager generates 'disk full' alerts when mounting UFS CDROMs on any supported version of Solaris.
    • Certificate generation could fail when adding a new UNIX or Linux computer to the management group.
NOTE: This update does not apply to Management console-only installations. Installing this patch on a Management console-only system will cause the setup to complete and state that the installation was interrupted.

Knowledge Base Articles:

Files

Status: Deleted

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System Requirements

Operating Systems: Windows Server 2003, Windows Vista, Windows Server 2008, Windows XP

  • Other Software: System Center Operations Manager 2007 R2

Installation Instructions

This update must be applied to each computer that meets the following criteria:

  • Hosts a Microsoft Operations Manager 2007 R2 Management Server
    or
  • Hosts a Microsoft Operations Manager 2007 R2 Gateway Server

Application of the update requires the following steps:

On a Microsoft Operations Manager 2007 R2 Management Server:

  1. copy the file:
    SystemCenterOperationsManager2007-R2-KB979490-X86-ENU.MSI
    or
    SystemCenterOperationsManager2007-R2-KB979490-X64-ENU.MSI
    to either a local folder or accessible network shared folder.
  2. run:
    SystemCenterOperationsManager2007-R2-KB979490-X86-ENU.MSI
    or
    SystemCenterOperationsManager2007-R2-KB979490-X64-ENU.MSI
    locally on each computer that meets the predefined criteria.
  3. Import the management packs for all monitored server types.
  4. Use the Operations Manager 2007 R2 Discovery Wizard to re-discover the UNIX and Linux computers and upgrade the agents on those computers.

On a Microsoft Operations Manager 2007 R2 Gateway Server:

  1. copy the file:SystemCenterOperationsManager2007-R2-KB979490-Gateway-X86-ENU.MSI
    or
    SystemCenterOperationsManager2007-R2-KB979490-Gateway-X64-ENU.MSI
    to either a local folder or accessible network shared folder.
  2. run:SystemCenterOperationsManager2007-R2-KB979490-Gateway-X86-ENU.MSI
    or
    SystemCenterOperationsManager2007-R2-KB979490-Gateway-X64-ENU.MSI
    locally on each computer that meets the predefined criteria.
  3. Import the management packs for all monitored server types.
  4. Use the Operations Manager 2007 R2 Discovery Wizard to re-discover the UNIX and Linux computers and upgrade the agents on those computers.

NOTE: To run this file on Windows Server 2008 you must run this file from a command prompt that was opened with the Run as Administrator option. Failure to run this Windows installer file under an elevated command prompt prevents the System Center Operations Manager 2007 R2 Software Update splash screen from allowing installation of the hotfix.
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