Legacy Update: Get back online, activate, and install updates on your legacy Windows PC

Effective March 2020, the legacy Dynamics 365 for Outlook (also referred to as Outlook COM Add-in) is deprecated. Customers must transition to the modern Dynamics 365 App for Outlook before October 1, 2020. Microsoft will continue to provide support, security, and other critical updates to the Outlook COM Add-in until October 1, 2020.
For more information and steps to make a smooth transition, see the Outlook COM Add-In Playbook.

Download and install Dynamics 365 for Outlook, version 9.0. Dynamics 365 for Outlook, also known as the Outlook client, enables access to your customer engagement data through Outlook.
This version works with the following Dynamics 365 for Customer Engagement versions:

• Dynamics 365 for Customer Engagement (online), version 9.0 or later version
• Dynamics 365 for Customer Engagement on-premises, version 9.0

Files

Status: Deleted This download is no longer available on microsoft.com. The downloads below are archives provided by the Internet Archive Wayback Machine from the Microsoft Download Center prior to April 2023.

Files
CRM9.0-Client-ENU-amd64.exe SHA1: 2a4c4f630248978fdbb2cad5654f11471eeff31f Size: 209.61 MB
CRM9.0-Client-ENU-i386.exe SHA1: 5bc8b04323247b4326dccc34ea78fea195e905bc Size: 164.89 MB

File sizes and hashes are retrieved from the Wayback Machine’s indexes. They may not match the latest versions of files hosted on Microsoft servers.

Running Dynamics 365 for Outlook on a computer that has less than the recommended requirements may result in inadequate performance. For information, see: Microsoft Dynamics 365 for Outlook hardware requirements

1. The download is a self-extracting executable file. To start the download, click Download.
2. When the File Download dialog box appears, click Save to save the file to your computer.
3. When you're ready to install the product, run the executable file, and then follow the instructions on the screen.