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Adoption and Training Kit: Helpdesk and Support Staff Training |
Train your Helpdesk and support staff to use the Microsoft unified communication technologies before you start the rollout.
Train your Helpdesk and support staff to use the Microsoft unified communication technologies before you start the rollout. Start with these web-based tutorials and training and share these links with your Helpdesk and support staff. Also, share these training resources with them so that they can be prepared to support end users.
Files
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Status: DeletedThis download is no longer available on microsoft.com. The downloads below are archives provided by the Internet Archive Wayback Machine from the Microsoft Download Center prior to September 2018. |
System Requirements
Operating Systems: Windows 2000, Windows Vista, Windows XP
Windows 2000; Windows Vista; Windows XP.
Installation Instructions
To install this download, save the file to a directory on your computer. After you save the file, open the document as you typically would. To remove this download, delete the file from the directory where you saved it.