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The System Center Management Pack for Microsoft Dynamics CRM 2013 enables you to administer the Microsoft Dynamics CRM 2013 application in Microsoft System Center Operations Manager (SCOM) 2007 SP1 or a later version.

• Note: This Microsoft System Center Management Pack for Dynamics CRM 2013.msi package was updated March16, 2015 to address an issue that can occur when you import the management pack into Microsoft System Center Operations Manager 2007.
  
  The views, monitors, rules, and knowledge specific to Microsoft Dynamics CRM 2013 that comprise this Management Pack provide the means for System Center Operations Manager users to centrally manage the server application, its component services, and the computers on which they run. The Monitoring Pack for Microsoft Dynamics CRM 2013 also contains monitoring for the Microsoft Dynamics CRM 2013 E-mail Router and Microsoft Dynamics CRM 2013 Reporting Extensions.
  
  By managing these Microsoft Dynamics CRM components in System Center Operations Manager, the administrator can respond quickly to critical events and key performance indicators, and take action to prevent service outages, reduce the resolution time for alert conditions, and increase the overall availability and performance of the Microsoft Dynamics CRM system.
  
  Feature Summary
  • Monitors the availability and heath of the following components
  • Microsoft Dynamics CRM Server 2013
  • Microsoft Dynamics CRM 2013 E-mail Router
  • Microsoft Dynamics CRM 2013 Reporting Extensions
  • Monitors the availability and health of the following component services:
  • Microsoft Dynamics CRM Asynchronous Processing Service
  • Microsoft Dynamics CRM Asynchronous Processing Service (maintenance)
  • Microsoft Dynamics CRM Sandbox Processing Service
  • Microsoft Dynamics CRM E-mail Router Service
  • Microsoft Dynamics CRM Unzip Service
  • World Wide Web Publishing Service
  • Indexing Service
  • Monitors the availability and health of the following application components and functionality:
  • Operability of ISV plug-ins
  • Web application requests processing, SOAP exceptions, and unexpected failures
  • Monitors the performance metrics of the following components:
  • Web application requests processing
  • Database query processing
  • Monitors the system for configuration-related failures.
  
  

Files

Status: Live This download is still available on microsoft.com. The downloads below will come directly from the Microsoft Download Center.

File	SHA1 Hash	Size
CRM2013SCOMPackGuide.docx	bb27aeaf5f39de6d812c5bfd71ea71bd39272f29	114 KB
Microsoft System Center Management Pack for Dynamics CRM 2013.msi	72b2dc2817ef324b938a9414d7b654c6759b50b6	206 KB

File sizes and hashes are retrieved from the Wayback Machine’s indexes. They may not match the latest versions of files hosted on Microsoft servers.

• • Other Software:
  • System Center Operations Manager 2007 SP1 or a later version
  • Microsoft Dynamics CRM Server 2013

• To download the Management Pack:
  
  1. Click the Download button at the top of the page.
  2. In the File Download – Security Warning dialog box, click Run.
  3. If the Internet Explorer – Security Warning dialog box appears, click Run.
  4. Follow the instructions to download the Management Pack.
  
  To import the Monitoring Pack:
  
  1. On a System Center Operations Manager server, open the Administration console.
  2. Right click on the Management Packs node, and then click Import Management Packs.
  3. Follow the instructions to import the Management Pack.