Microsoft Download Center Archive

Exchange Online mailboxes cannot be managed in Exchange Server 2013 CU6

  • Published:
  • Version: 15.00.0995.029
  • Product: Servers
  • Language: English

Resolves an issue in which Exchange Online mailboxes cannot be managed in Exchange Administration Center after installing Exchange Server 2013 Cumulative Update 6.

After you install Microsoft Exchange Server 2013 Cumulative Update 6, the Hybrid node in Exchange Admin Center (EAC) no longer functions correctly. This prevents administrators from being able to administer Exchange Online Mailboxes from an On-Premises server.

Knowledge Base Articles:

Files

Status: Live

This download is still available on microsoft.com. The downloads below will come directly from the Microsoft Download Center.

Files
Exchange2013-KB2997355-FixIt.zip

    File sizes and hashes are retrieved from the Wayback Machine’s indexes. They may not match the latest versions of files hosted on Microsoft servers.

    System Requirements

    Operating Systems: Windows Server 2012, Windows Server 2012 R2, Windows Server 2008 R2


    Exchange Server 2013 Cumulative Update 6 System Requirements and Prerequisites

    For information about Exchange 2013 system requirements and prerequisites, see the following topics:


    Installation Instructions

    Microsoft has developed a PowerShell script that corrects a settings error in the Exchange Administration Center configuration files built into Exchange Server 2013. To restore correct functionality, execute the provided script on a server that experiences the symptoms that are mentioned in the “Details” section.

    This page was generated from a snapshot of the Microsoft Download Center made on .