Microsoft Download Center Archive
 | Lync Call Quality Methodology poster |
Learn about CQM, the Call Quality Methodology for Lync 2013 and 2010 that helps you find and eliminate issues affecting call quality and user experience for Lync implementations that include enterprise voice features.
Call Quality Methodology is a new troubleshooting and service management framework that can better focus efforts to improve enterprise voice services in Lync. In this article, you can learn more about CQM, the kinds of servers and solutions that are monitored, and what to do with the collected telemetry data.
Files
 | Status: LiveThis download is still available on microsoft.com. The downloads below will come directly from the Microsoft Download Center. |
| Files |
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 CQM.zip |
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System Requirements
Operating Systems: Windows Vista, Windows XP, Windows 7, Windows 8
- The file is an Adobe Reader file. Users who do not have Adobe Reader can download it from Adobe.
Installation Instructions
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