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The Integration Pack for HP Service Manager is an add-on for System Center 2012 R2 Orchestrator that enables you to create activities within runbooks that make requests to the HP Service Manager product to get data or perform functions.

• The Integration Pack for HP Service Manager is an add-on for System Center 2012 R2 Orchestrator that enables you to create activities within runbooks that make requests to the HP Service Manager product to get data or perform functions.
  
  Feature Summary
  This integration pack adds the HP Service Manager category to the Activity pane in the Runbook Designer. This category contains the following activities:
  
  • Close Entry
  • Create Entry
  • Get Entry
  • Monitor Entry
  • Update Entry
  
  Release History
  
  • 10/29/2013 - Original English release, version 7.2.11.0

Files

Status: Deleted This download is no longer available on microsoft.com. The downloads below are archives provided by the Internet Archive Wayback Machine from the Microsoft Download Center prior to August 2020.

File	Size
System_Center_2012_R2_Integration_pack_for_HP_Service_Manager.exe SHA1: b4fc038bc6508d05abdbca80bc6e13fb5c5d9712	671 KB

• Other Software: System Center 2012 R2 - Orchestrator
  
  
  Other Requirements:
  
  • RAM – minimum 1GB recommended 2GB
  • Disk space minimum 200MB
  • CPU Dual Core or better
  • .Net 3.5

• Download the package and extract the files to your computer by running the .exe.
  
  Then follow the instruction on this page to install Integration Packs: http://technet.microsoft.com/en-us/library/hh420346.aspx