Legacy Update: Get back online, activate, and install updates on your legacy Windows PC

Occasionally users encounter problems when using Windows Media Player or Windows Movie Maker. Troubleshooting the cause of these problems can be difficult due to system configuration variables, such as installed hardware, drivers, and other programs. Often, identifying these system variables can be a time consuming process.

The Windows Media Diagnostic Tool (WMDiag) simplifies troubleshooting by gathering system configuration information and packaging it into a single compressed file that can be sent to a product support professional for review.

Files

Status: Deleted This download is no longer available on microsoft.com. The downloads below are archives provided by the Internet Archive Wayback Machine from the Microsoft Download Center prior to April 2015.

No files found

File sizes and hashes are retrieved from the Wayback Machine’s indexes. They may not match the latest versions of files hosted on Microsoft servers.

• Microsoft Windows 98 Second Edition, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, or Windows Server 2003
• Microsoft DirectX 8 or later

1. Click the Download link to start the download.
2. Do one of the following:

• To start the installation immediately, click Open or Run this program from its current location.
• To copy the download to your computer for installation at a later time, click Save or Save this program to disk.