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The System Center 2012 SP1 Service Manager Authoring Tool is a tool for customization and extension of the built in functionality in System Center Service Manager. This release supports modifying existing process management packs and creating new management packs that define extensions to the Service Manager database for tracking additional information, customizations of forms or new forms, and new workflows. This release is available in 10 languages..

This release is compatible with Service Manager 2012 SP1. It contains the final set of features for this version, including:

• Form customization, supporting an extended library of controls
• Creating new simple forms to support custom classes
• Class editor for creating and extending classes and relationships in the Service Manager database
• Creation of workflows with detailed trigger criteria and extensible library of actions
• Management pack support including sealing
• Class Browser and Form Browser to easily locate classes and forms regardless of management pack

Files

Status: Deleted This download is no longer available on microsoft.com. The downloads below are archives provided by the Internet Archive Wayback Machine from the Microsoft Download Center prior to February 2016.

No files found

File sizes and hashes are retrieved from the Wayback Machine’s indexes. They may not match the latest versions of files hosted on Microsoft servers.

System Center 2012 SP1 - Service Manager
Please see the Authoring Guide document available with this release for detailed system requirements

1. Download the self-extracing package and save it locally.
2. Double-click the executable to extract the content.
3. Then, follow the instructions in the Authoring Guide available at http://technet.microsoft.com/en-us/library/ff597545.aspx for further installation instructions for the tool.
4. Please see release notes for this release at http://technet.microsoft.com/en-us/library/hh524227.aspx