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Increasing Profitability Through Delivery of Managed Services |
Courtesy Computers started out delivering white box hardware and infrastructure maintenance services to small and midsize insurance agents. To enable the company to grow, Courtesy needed to find new ways to interact with and serve its customers.
After many years of providing hardware and support services to insurance agencies, the owners of Courtesy Computers wanted to find new ways to engage customers and expand their business. They knew the needs of small to midsize organizations and knew that hosted software services offered great advantages—particularly for firms without a dedicated IT staff. Yet Courtesy’s owners were concerned about the resources it would take to build a hosted services business. Their solution? Turn Courtesy Computers into a managed services company and meet customer needs by reselling the enterprise-grade hosted services of established hosting companies such as AppRiver. By providing a comprehensive suite of tightly managed services, Courtesy has repositioned itself to serve the needs of its customers better, expanded its business, and increased its profit margins significantly.
Files
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Status: DeletedThis download is no longer available on microsoft.com. The downloads below are archives provided by the Internet Archive Wayback Machine from the Microsoft Download Center prior to January 2015. |
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System Requirements
Operating Systems: Windows Server 2003, Windows Vista, Windows XP, Windows XP Tablet PC Edition
Microsoft Windows Media Player
Installation Instructions
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