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Microsoft Office 365 Dedicated Service Level Agreements |
This download page is now for only the Office 365 Dedicated Service Level Agreements. The Office 365 Dedicated service descriptions have moved to TechNet. Please scroll down to the overview section for links to the Office 365 Dedicated service descriptions.
Microsoft® Office 365 Dedicated service descriptions have moved to TechNet. These documents detail the service level agreements (SLAs) for Office 365 Dedicated subscription plans for Microsoft Exchange Online messaging service, the Microsoft SharePoint® Online collaboration service, and the Microsoft Lync™ Online instant messaging and communications service.
Office 365 Dedicated Platform Service Description: This service description includes topics that used to be individual service descriptions such as Identity and Provisioning, Network, Support, Service Continuity, and Change Management.
Exchange Online Dedicated Service Description
SharePoint Online Dedicated Service Description
Lync Online Dedicated Service Description
Files
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Status: DeletedThis download is no longer available on microsoft.com. The downloads below are archives provided by the Internet Archive Wayback Machine from the Microsoft Download Center prior to December 2014. |
System Requirements
Operating Systems: Windows Vista, Windows XP, Windows 7
Microsoft Office Word
Installation Instructions
Download the documents to your local computer. The Service Level Agreements (“SLAs”) posted on this site are the confidential information of Microsoft. You may view the SLAs if you have purchased or are considering the purchase of Online Services from Microsoft. You agree not to disclose the SLAs to any other third party or to make use of the information for purposes not related to the your purchase or prospective purchase of Online Services from Microsoft. By downloading or viewing this document, you agree to these terms.