Microsoft Download Center Archive

Outlook Synchronization in Microsoft Dynamics CRM 4.0

  • Published:
  • Version: 1.0
  • Product: Business Solutions
  • Language: English

This document describes the client synchronization process that is associated with Update Rollup 7 for Microsoft Dynamics CRM 4.0 or later (for on-premise deployments) and with Microsoft Dynamics CRM Online November 2009 Service Update or later (for online deployments).

Both the online and offline versions of the CRM Outlook Client support synchronizing CRM contacts and CRM activities to Outlook folders, or Outlook synchronization. Outlook synchronization enables Outlook users to view Dynamics CRM information, including contacts, tasks, phone calls, letters, faxes, appointments, and e-mails, within the Outlook interface. This document describes the client synchronization process that is associated with Update Rollup 7 for Microsoft Dynamics CRM 4.0 or later (for on-premise deployments) and with Microsoft Dynamics CRM Online November 2009 Service Update or later (for online deployments).

Files

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Files
Outlook_Synchronization_in_MS_CRM_4.0.pdf

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    System Requirements

    Operating Systems: Windows Server 2003, Windows Vista, Windows Server 2008, Windows XP, Windows 7


    Additional Requirements

    Microsoft Dynamics CRM 4.0

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