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Microsoft Online Services Customer Story: InSinkErator

To stay competitive, business leaders have always had to ask the right questions at the right time. But in today’s fast-paced digital marketplace, “the right time” takes on a whole new meaning. So how can companies get market information today that will create value tomorrow? And how can a multinational corporation apply that information to every aspect of its organization?

When you’re running a $20 billion-per-year company, your decision makers need real answers in real time. And when you have 130,000 employees selling products to over 150 countries, that can be an enormous challenge. As a division of Emerson and the world’s largest manufacturer of food waste disposers, InSinkErator recognizes just how critical it is to meet that challenge.

“Being the largest producer in a category, your customer base looks to you for leadership. Not only leadership in product but leadership in information technology,” says InSinkErator President Jerry Ryder. And while the company had made a significant investment in business intelligence infrastructure, too few users were finding the data helpful or timely enough to justify the cost.

But when they discovered the Matrix product offered by DataJungle Software, a Microsoft® Gold Certified ISV Partner, it saw a tool that could offer new levels of insight into its business. According to Tom Orlowski, Director of e-Business for InSinkErator, “When we ran into the Matrix software, we went ‘Wow.’ People wanted to get their hands on it because it was so intuitive and so easy to use and provided so much information [that they were looking for].”

Files

Status: Deleted This download is no longer available on microsoft.com. The downloads below are archives provided by the Internet Archive Wayback Machine from the Microsoft Download Center prior to January 2015.

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