Microsoft Download Center Archive

Service Level Dashboard Management Pack for System Center Operations Manager 2007

  • Published:
  • Version: 6.0.6278.6
  • Category: Tool
  • Language: English

This Solution Accelerator enables you to accurately measure and report on end-to-end system availability and performance of business critical applications in your organization.

The Service Level Dashboard Management Pack for Operations Manager 2007 assists you in tracking, managing, and reporting on your line-of-business (LOB) application service level compliance. It displays a list of applications and their performance and availability against a target SLA.
The application or service is defined using the Operations Manager distributed application model. This model allows the user to define all components of the application or service that affect the health state and SLA calculation. When an application does not meet the defined performance or availability thresholds, it is placed into a warning or error state within Operations Manager. This state shows the current status of an application relative to its defined thresholds.
The Service Level Dashboard report uses the history of the state of an application to calculate the time the application was in each state over the duration of the report. Based on this information, the report derives a performance and availability percentage for the time period that the report covers.
What's New in Version 6.0.6278.6
New summary reports based on Dundas Gauges feature visual indicators that enable viewers to quickly grasp how well applications or groups of applications are meeting their service level goals.
Solution Accelerator Components
An Executive Overview available online on Microsoft Technet summarizes the business scenarios this Solution Accelerator addresses and provides a high-level description of how the management pack works with Operations Manager.
The tool and documentation are available in two download packages as follows:
The Service Level Dashboard for Operations Manager Management Pack.msi contains:

  • Microsoft.EnterpriseServiceMonitoring.ServiceLevelDashboard.mp
  • SLD.Sample.MP.xml (Sample Management Pack for Monitoring Websites)
  • SLDSampleMPWebApp.xml (Sample Management Pack for Monitoring Web-based application)
  • SLDSampleMPNonWebApp.xml (Sample Management Pack for Monitoring non Web-based application)
  • Service Level Dashboard for Operations Manager 2007 Planning Guide (.docx and .doc versions)
  • Service Level Dashboard for Operations Manager 2007 User Guide (.docx and .doc versions)
  • Service Level Dashboard for System Center Operations Manager Release Notes RTW.rtf

The Service Level Dashboard for Operations Manager Management Pack (documentation only).zip contains:

  • Service Level Dashboard for Operations Manager 2007 Planning Guide.doc
  • Service Level Dashboard for Operations Manager 2007 User Guide.doc
    • .
  • Service Level Dashboard for System Center Operations Manager Release Notes RTW.rtf
  • Supplemental License for Service Level Dashboard for OpsMgr 2007.rtf

Files

Status: Deleted

This download is no longer available on microsoft.com. The downloads below are archives provided by the Internet Archive Wayback Machine from the Microsoft Download Center prior to February 2019.

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System Requirements

Operating Systems: Windows XP Service Pack 3, Windows Server 2003, Windows Vista Service Pack 1, Windows Server 2003 Service Pack 1, Windows Server 2003 Service Pack 2, Windows Server 2003 R2 (32-Bit x86), Windows Server 2003 R2 x64 editions, Windows Server 2003 Service Pack 1 for Itanium-based Systems, Windows Server 2003 x64 editions, Windows Vista Business, Windows Vista Ultimate, Windows Server 2003 R2 Datacenter Edition (32-Bit x86), Windows Server 2003 R2 Enterprise Edition (32-Bit x86), Windows Server 2003 R2 Standard Edition (32-bit x86), Datacenter Edition for 64-Bit Itanium-Based Systems, Datacenter x64 Edition, Enterprise Edition for Itanium-based Systems, Enterprise x64 Edition, Standard x64 Edition, Windows Vista Business 64-bit edition, Windows Vista Ultimate 64-bit edition, Windows Server 2003 Service Pack 2 x64 Edition, Windows Server 2003 Service Pack 2 for Itanium-based Systems, Windows Server 2003 Itanium-based editions, Windows Vista 64-bit Editions Service Pack 1, Windows Server 2003 R2 Datacenter x64 Edition, Windows Server 2003 R2 Enterprise x64 Edition, Windows Server 2003 R2 Standard x64 Edition, Datacenter Edition (32-bit x86), Enterprise Edition (32-bit x86), Standard Edition (32-bit x86)

  • Other Requirements: To use this management pack, a user must have:

    • System Center Operations Manager 2007 SP1 deployed in at least one management group, which consists of:

      • an Operations Manager 2007 database

      • at least one Operations Manager 2007 management server

      • the Operations Console

      • managed computers

    • Operations Manager 2007 SP1 Reporting Components deployed and functioning for this management group

    • Operations Manager 2007 SP1 agents deployed on all computers from which you want to run synthetic transactions

    • The following management packs installed:

      • Microsoft.SystemCenter.Library Version 6.0.6278.0

      • Microsoft.Windows.Library Version 6.0.6278.0

      • System.Health.Library Version 6.0.6278.0
      • System.Library Version 6.0.6278.0

Installation Instructions

Two downloads are available for this Solution Accelerator, an .msi file containing the management pack and documentation, and a .zip file containing documentation only.
To download the .msi file:

  1. Click the Download button at the bottom of the page to start the download.

  2. To run this file from its current location, click Run.


  • If you see a security warning (for systems running SP2), verify that the publisher listed on the dialog box is Microsoft Corporation, then click Run again.

  • Accept the Microsoft Software License Terms.

  • Follow the steps in the installation process to complete the installation.

  • Find the installed files by looking in All Programs in the Start menu for a shortcut.

  • Or, to save the .msi file to your preferred location on your computer for later installation, click Save.

    • To download the documentation only .zip file:

    1. Click the Download button at the top of the page to start the download.
    2. Do one of the following:
    • To start the .zip file extraction immediately, click Open or Run this program from its current location. Then extract the files to your preferred location on your computer.
    • To save the download to your preferred location on your computer for .zip file extraction at a later time, click Save or Save this program to disk.

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