Microsoft Download Center Archive

IIS Crash/Hang Agent & IIS Dump

  • Published:
  • Version: -
  • Language: English

Two tools make up the IIS Debug toolkit and are designed to help figure out what requests were in flight when IIS terminates unexpectedly or take action when a request hangs. Use this tool if you notice IIS terminating unexpectedly or if you want to figure out why a request is hanging.

The Internet Information Services (IIS) debug tools are designed to help determine which requests have caused IIS to crash and to log specific information when a request does not respond in an expected time period. This toolkit is made up of 2 main tools:

  • IIS Crash/Hang Agent: tracks all requests as they enter IIS and leave IIS and will log requests that are still being processed if IIS terminates unexpectedly. This tool also allows an administrator to configure a command line to run whenever a request takes too long to respond indicating a potential hang.
  • IIS Dump: The default command line for gathering information on Hangs; this tool is able to dump many different items at once for root cause analysis investigation. IIS Dump can produce text reports on stacks for each thread in an IIS-related process, dump files for each IIS-related process, dump the Metabase in an XML format file, and provide system DLL version information.

New Features (Version 1.1)
    IIS Crash/Hang Agent
  • Added header to crash/hang log files for easier reading

  • Installation can restart W3SVC if desired

  • Support for PreActionCommand, allowing the Crash/Hang Agent to do something before it takes action on a crash or hang

    • IIS Dump
  • Covers more exceptions in crash/invasive mode

  • Ability to CAB files to send to support

  • Add the COM+ package name and IIS 6 application pool name to file names

  • Process List is included in the sysinfo log

  • Added IIS 6 support for writing in-flight requests to debug log

  • Detect managed processes before running managed process debug script

  • Added verbose mode to !clientconns for easier debugging

These tools have been designed to help collect the required information needed to troubleshoot issues when that problem occurs, which allows for not having to wait for the problem to be reproduced.

Files

Status: Deleted

This download is no longer available on microsoft.com. The downloads below are archives provided by the Internet Archive Wayback Machine from the Microsoft Download Center prior to July 2012.

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System Requirements

Operating Systems: Windows 2000, Windows NT, Windows Server 2003, Windows XP

Supported operating systems: Windows 2000, Windows NT, Windows Server 2003, Windows XP

This tool works on:

  • Windows NT 4.0
  • Windows 2000 Professional
  • Windows 2000 Server
  • Windows XP Professional
  • Windows Server 2003

Installation Instructions

  1. Click the Download button on this page to start the download.
  2. Do one of the following:
  • To start the installation immediately, click Open or Run this program from its current location.
  • To copy the download to your computer for installation at a later time, click Save or Save this program to disk.

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