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SharePoint Server 2007 Template: Role-Based My Site for Customer Service Managers |
The Customer Service Manager template for Microsoft Office SharePoint Server 2007 Role-Based My Site helps streamline the process of monitoring performance and enables the quick decision making that is usually required when addressing a customer’s complaints to help attain a goal of 100% customer satisfaction.
Role-Based Templates for SharePoint My Sites are custom templates designed for Office SharePoint Server 2007 and the My Site functionality and tailored to address the unique needs and requirements of specific roles within an organization. The templates extend the standard My Site functionality, providing a personal portal and dashboard with data relevant to your job role. The templates also display information in a way that is familiar, easy, and built around the way people in the company work.
The Customer Service Manager template helps streamline the process of monitoring performance and enables the quick decision making that is usually required when addressing a customer’s complaints. The template provides a graphical view displaying call distribution, service performance, operation costs, and representative quality indicators. The template helps review order status and also displays key performance indicators for customer satisfaction and vendor performance. The Role-Based My Site template is designed to help customer service managers attain their goal of 100-percent customer satisfaction.
Files
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Status: DeletedThis download is no longer available on microsoft.com. The downloads below are archives provided by the Internet Archive Wayback Machine from the Microsoft Download Center prior to November 2012. |
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System Requirements
Operating Systems: Windows Server 2003
Supported operating systems: Windows Server 2003
- This download works with the following Microsoft Office program:
- Office SharePoint Server 2007
Installation Instructions
To install this download:
- Download the file by clicking the Download button (above) and saving the file to your hard disk.
- Double-click the CustomerServiceManager.exe program file on your hard disk to start the extraction program.
- Follow the instructions on the screen to extract the files to your hard disk.
- Please read through the Setup Guide included in this download before installing, configuring or removing the Role-Based My Site templates. To learn more about template functionality, please visit the Web site.
To remove this download:
- To remove the download file, delete the file CustomerServiceManager.exe.
- Delete the extracted files.