Microsoft Download Center Archive

Enterprise Version of Microsoft Support and Recovery Assistant

  • Published:
  • Version: 17.01.2546.000
  • Category: other
  • Language: English

SaRA Enterprise Version is a client tool that enables Microsoft customers to troubleshoot and diagnose their issues

The Microsoft Support and Recovery Assistant works by running tests to figure out what's wrong and offers the best solution for the identified problem. It can currently fix Office, Office 365, Outlook, and Windows problems. If the Microsoft Support and Recovery Assistant can't fix a problem for you, it will suggest next steps and help you get in touch with Microsoft support.

Files

Status: Live

This download is still available on microsoft.com. The downloads below will come directly from the Microsoft Download Center.
Files
SaRACmd_17_01_3658_000.zip
  • Size: 29.18 MB

System Requirements

Operating Systems: Windows 10, Windows 7, Windows 8, Windows 11

Outlook in any of the following Office versions can be scanned:

Microsoft Office 365 (2019, 2016, or 2013, 32-bit or 64-bit)
Microsoft Office 2019 (32-bit or 64-bit; Click-to-Run or MSI installations)
Microsoft Office 2016 (32-bit or 64-bit; Click-to-Run or MSI installations)
Microsoft Office 2013 (32-bit or 64-bit; Click-to-Run or MSI installations)
Microsoft Office 2010 (32-bit or 64-bit)

If you are running any edition of Windows 7, you must also have .NET Framework 4.5 installed. Windows 8 and later versions of Windows include at least .NET Framework 4.5.

Installation Instructions

Important Note:

The primary and recommended method for installing SaRA is through the following Download link.
https://aka.ms/SaRASetup

This version of Microsoft Support and Recovery Assistant (SaRA) is a self-contained version that is scriptable (i.e., run from a command-line or PowerShell script). The idea behind this effort is to create an enterprise-ready diagnostic tool to target specific client issues.
The Enterprise version of SaRA is useful in situations where administrators need to remotely run a diagnostic tool on machines in their organization.
1. Download the .zip file.
2. In the downloaded file, extract the files from the DONE folder to the computer where you are going to run the Enterprise version of SaRA.
3. Follow the steps in this article to run the command-line version of SaRA.

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