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Microsoft Dynamics CRM Online is a Microsoft-hosted solution that delivers the simplicity and flexibility of cloud computing with powerful customer relationship management (CRM) capabilities, and the familiarity of Microsoft Office. This document provides business professionals with an overview of the capabilities of the Microsoft Dynamics CRM Online service.

• Microsoft Dynamics CRM Online is a Microsoft-hosted solution that delivers the simplicity and flexibility of cloud computing with powerful customer relationship management (CRM) capabilities, and the familiarity of Microsoft Office. Microsoft Dynamics CRM Online includes modules for sales force automation, marketing automation, and customer service and support. With the service, businesses gain instant online access to CRM capabilities anywhere over the web. Microsoft Dynamics CRM Online is available in 42 markets and 41 languages worldwide. The service is hosted in highly secure, Microsoft-owned and managed data centers and provides a 99.9 percent uptime service level agreement (SLA).
  This document provides business professionals with an overview of the capabilities of the Microsoft Dynamics CRM Online service.

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File	Size
Microsoft Dynamics CRM Online Service Description.pdf SHA1: 760d14f5da29df76520687e9311e8bf24d4ba11f	525 KB

File sizes and hashes are retrieved from the Wayback Machine’s indexes. They may not match the latest versions of files hosted on Microsoft servers.

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