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2007 Office System Document: The Microsoft Office Fluent User Interface: IT Decision-Maker Perception of Productivity, Training, and Support Requirements

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  • Version: 1
  • Category: Document
  • Language: English

This white paper presents the results of a Forrester Research study commissioned by Microsoft to help IT organizations considering Microsoft Office 2007 adoptions anticipate the impact of the new Fluent user interface on their end users.

  • This white paper presents the results of a Forrester Research study commissioned by Microsoft to help IT organizations considering Office 2007 adoptions anticipate the impact of the new Fluent user interface on their end users.The results are based on an online survey of 749 IT decision-makers from companies piloting or deploying Microsoft Office 2007.

    The primary findings from the study include:
    1. IT decision-makers report that users react positively to the benefits of the Fluent user interface.


    2. Many organizations experience a short-term decline in user productivity but believe the benefits outweigh the challenges.


    3. Most IT decision makers did not see a substantial increase in IT desktop resource demand.


    4. The majority of IT decision makers use in-house training and self-service to support their deployments.

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2007 Microsoft Office Fluent UI Study IT Managers - Forrester Research.pdf
SHA1: 59551de8ec507f9a4e22ee992bc82b6412d9ce75
121 KB

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System Requirements

Operating Systems: Windows 2000 Service Pack 3, Windows Server 2003, Windows Vista, Windows XP Service Pack 2

    • This download discusses the following Microsoft Office program:
      • 2007 Microsoft Office system
    • The following is also required:

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