Microsoft Download Center Archive

Podcasts: How Microsoft IT Monitors and Manages the Exchange Messaging Infrastructure as a Service

  • Published:
  • Version: 1
  • Product: Windows
  • Category: Misc
  • Language: English

Managing Exchange Messaging Services by Using Metrics discusses how Microsoft IT improved its messaging services using targeted metrics and process.

Managing Exchange Messaging Services by Using Metrics discusses how Microsoft IT improved its messaging services using targeted metrics and process. This white paper covers service level agreements (SLAs) and key measures that Messaging IT uses to determine service improvements and related decisions. The paper introduces service reviews and why they are an important component of running a service; includes sample scorecards of weekly and monthly reviews.

Files

Status: Deleted

This download is no longer available on microsoft.com. The downloads below are archives provided by the Internet Archive Wayback Machine from the Microsoft Download Center prior to February 2015.

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System Requirements

Operating Systems: Windows XP

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