Microsoft Download Center Archive
 | System Center Service Manager 2010 SP1 Product Documentation |
Product documentation for System Center Service Manager 2010 SP1.
- This download contains product documentation for System Center Service Manager 2010 SP1.
System Center Service Manager 2010 SP1 provides an integrated platform for automating and adapting your organization’s IT service management best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). It provides built-in processes for incident and problem resolution, change control, and asset lifecycle management.
Files
 | Status: LiveThis download is still available on microsoft.com. The downloads below will come directly from the Microsoft Download Center. |
| File | Size |
|---|---|
 SM_AdminGuide.docxSHA1: ba5b06019569d58452608f430b74af48a8033674 | 221 KB |
| SM_AuthoringGuide.docx SHA1: ae23c8ac5180f66df93cfb8a31be5f742a179f17 | 425 KB |
| SM_DeploymentGuide.docx SHA1: 4b017f00fd7fd5711c766ade2b424b881cbe8c11 | 390 KB |
| SM_DisasterRecoveryGuide.docx SHA1: 31af398bc8f596cba9dd0ff28c32539fabbeb9dd | 75 KB |
 SM_job_aids.zipSHA1: e3ad09d72ac13ed95d338d62dd6fd91082d28d14 | 8.82 MB |
| SM_OperationsGuide.docx SHA1: 8efc9bcf1d5f66bb087160b0fb08eda10794d14b | 108 KB |
| SM_PlanningGuide.docx SHA1: 988aaa05a125c7ac54d4cef5ec623994d7ce7568 | 162 KB |
| SM_UpgradeSP1.docx SHA1: 1b0594da3e5e8339f1543bfacb6203dc0e157c0e | 109 KB |
File sizes and hashes are retrieved from the Wayback Machine’s indexes. They may not match the latest versions of files hosted on Microsoft servers.
System Requirements
Operating Systems: Windows 7, Windows Server 2008, Windows Server 2008 R2, Windows Vista
- Microsoft Word or Word Viewer, Microsoft Excel (for job aids), Microsoft Visio (for job aids)
Installation Instructions
- Click the Download button to start the download.
- Do one of the following:
- To start the installation immediately, click Open.
- To copy the download to your computer for installation at a later time, click Save.
- To cancel the installation, click Cancel.