Microsoft Download Center Archive

System Center Service Manager 2010 SP1 Product Documentation

  • Published:
  • Version: 2.0
  • Product: Servers
  • Language: English

Product documentation for System Center Service Manager 2010 SP1.

This download contains product documentation for System Center Service Manager 2010 SP1.
System Center Service Manager 2010 SP1 provides an integrated platform for automating and adapting your organization’s IT service management best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). It provides built-in processes for incident and problem resolution, change control, and asset lifecycle management.

Files

Status: Live

This download is still available on microsoft.com. The downloads below will come directly from the Microsoft Download Center.

Files
SM_AdminGuide.docx
  • SHA1: ba5b06019569d58452608f430b74af48a8033674
  • Size: 221 KB
SM_AuthoringGuide.docx
  • SHA1: ae23c8ac5180f66df93cfb8a31be5f742a179f17
  • Size: 424 KB
SM_DeploymentGuide.docx
  • SHA1: 4b017f00fd7fd5711c766ade2b424b881cbe8c11
  • Size: 390 KB
SM_DisasterRecoveryGuide.docx
  • SHA1: 31af398bc8f596cba9dd0ff28c32539fabbeb9dd
  • Size: 75 KB
SM_job_aids.zip
  • SHA1: e3ad09d72ac13ed95d338d62dd6fd91082d28d14
  • Size: 8.82 MB
SM_OperationsGuide.docx
  • SHA1: 8efc9bcf1d5f66bb087160b0fb08eda10794d14b
  • Size: 108 KB
SM_PlanningGuide.docx
  • SHA1: 988aaa05a125c7ac54d4cef5ec623994d7ce7568
  • Size: 162 KB
SM_UpgradeSP1.docx

    File sizes and hashes are retrieved from the Wayback Machine’s indexes. They may not match the latest versions of files hosted on Microsoft servers.

    System Requirements

    Operating Systems: Windows Vista, Windows Server 2008, Windows 7, Windows Server 2008 R2

    Microsoft Word or Word Viewer, Microsoft Excel (for job aids), Microsoft Visio (for job aids)

    Installation Instructions

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    2. Do one of the following:
    • To start the installation immediately, click Open.
    • To copy the download to your computer for installation at a later time, click Save.
    • To cancel the installation, click Cancel.

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