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MOF Continuous Improvement Roadmap |
This toolkit helps make continuous improvement of IT services more actionable and achievable.
The Microsoft Operations Framework (MOF) Continuous Improvement Roadmap (CIR) helps break the cycle of unrealized improvement by making continuous improvement of IT services more actionable and achievable, ensuring that users are successful with their IT operations. MOF CIR is an IT service management toolkit containing guidance, job aids, artifacts, and samples to enable service management assessments and execute service improvement programs.
MOF Continuous Improvement Roadmap is based on the best practice guidance contained in MOF version 3, and is positioned for compatibility with future releases of MOF and the IT Infrastructure Library (ITIL). It has three distinct components:
- MOF Service Management Assessment
- MOF Service Improvement Program
- MOF Service Management Guidance
Note
For ease of use, find and open the MOF Continuous Improvement Roadmap shortcut on your desktop after installation.
Send questions or feedback to us directly at [email protected].
Files
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Status: DeletedThis download is no longer available on microsoft.com. The downloads below are archives provided by the Internet Archive Wayback Machine from the Microsoft Download Center prior to March 2015. |
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System Requirements
Operating Systems: Windows 2000, Windows 98, Windows ME, Windows NT, Windows 2000 Service Pack 4, Windows Server 2003, Windows XP, Windows 2000 Service Pack 3, Windows 2000 Service Pack 2, Windows 95, Windows 98 Second Edition
- Microsoft Office is required for viewing and using the toolkit contents.
Installation Instructions
- Click the Download button at the top of the page to start the download.
- To run this file from its current location, click Run.
- If you see a security warning (for systems running SP2), verify that the publisher listed on the dialog box is Microsoft Corporation, then click Run again.
- Review the disclaimer and click Next.
- Follow the steps in the install process to complete the installation.
- Find the installed files by looking for a shortcut on your desktop or in All Programs in the Start menu. Double-click the shortcut to open the toolkit.