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Lync Attendant is an intuitive call management application that helps you manage large numbers of simultaneous calls.

• This training course covers the following Microsoft Lync 2010 Attendant features:
  
  • Using the Contacts List
  • Understanding Call Controls
  • Making and Receiving Calls
  • Managing Multiple Conversations
  • Setting up Team-Call Groups
  • How to Park and Retrieve Calls
  Lync Attendant is an intuitive call management application that helps you manage large numbers of simultaneous calls. Lync 2010 Attendant runs in a full screen window to provide a streamlined desktop experience.

Files

Status: Live This download is still available on microsoft.com. The downloads below will come directly from the Microsoft Download Center.

File	Size
Microsoft Lync 2010 Attendant Training.ppt SHA1: e5ba09182927ee0e6584f2141f72565eb7e4073b	1.42 MB

File sizes and hashes are retrieved from the Wayback Machine’s indexes. They may not match the latest versions of files hosted on Microsoft servers.

• Microsoft PowerPoint 97-2003, Microsoft PowerPoint 2010

• To install this download, save the file to a directory on your computer. After you save the file, open the presentation as you typically would. To remove this download, delete the file from the directory where you saved it.