Microsoft Download Center Archive
 | Microsoft Lync 2010 Adoption and Training Kit: Determining Net User Satisfaction |
This zipped file contains sample resources for determining net user satisfaction, or NSAT during rollout and adoption of Microsoft Lync 2010.
- This set of resources describes how the Microsoft IT department evaluated users' acceptance of new technology by using a standardized measure called net user satisfaction, or NSAT.
Files
 | Status: LiveThis download is still available on microsoft.com. The downloads below will come directly from the Microsoft Download Center. |
| File | Size |
|---|---|
 Determining_Net_User_Satisfaction.zipSHA1: 0bff160ec92803fc055634176f452fe86a34af8e | 212 KB |
File sizes and hashes are retrieved from the Wayback Machine’s indexes. They may not match the latest versions of files hosted on Microsoft servers.
System Requirements
Operating Systems: Windows 7, Windows Vista, Windows XP
- Microsoft Word 2010; Microsoft Office Word 2007; Microsoft Office Word 2003; Microsoft Office Word 2002; Microsoft Excel 2010; Microsoft Office Excel 2007; Microsoft Office Excel 2003; Microsoft Office Excel 2002
Installation Instructions
- To install the download, save the zipped file to a directory on your computer. After you save it, unzip it by right-clicking the file name, selecting Extract All, selecting a destination where you want the extracted files to reside, and then clicking Extract. To remove the download, delete the file from directory where you saved it.